California law may also provide you with additional rights regarding your personal information under the law commonly known as the CCPA.  These rights may include the right to know the categories of personal information we collect, from where we collect the information, how we use it, and if we disclose, share or sell it to others.  Your rights may also include the ability to request we delete your personal information (subject to certain legal exemptions) and the right to tell us not to sell your information. 

Privacy Statement - California

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in the Privacy Statement of this website and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”).  We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws.  Any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect

We collect personal information when you use our services.  This information identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, consumers occupying a single dwelling (household), and/or device (“personal information”).  To help the consumer understand what we do and do not collect, the chart below indicates the categories of personal information we generally may collect about consumers within the last twelve (12) months: 

Big O Tires collects information from users of its Website at several different points and in different ways. Big O Tires’ primary goal in collecting personal information from its users is to provide users with an efficient, meaningful and customized experience. Examples of such instances where Big O Tires may collect personal information, includes, without limitation, when a user:

  • To use the Website, or certain portions or feature of the Website, a user may be required to first complete an online registration form which will prompt the user to provide Big O Tires certain personal information, including, but not limited to, your name, address, phone number and email address.


  • Submits an e-mail address for use by Big O Tires.


  • Subscribes to receive e-mail from Big O Tires.


Big O Tires primary goal in collecting any information that personally identifies a user is to fulfill website user requests and orders, to help you quickly find information and services, help Big O Tires to create content on the Website that is more relevant to its users and to alert its users to updated services or promotions offered by Big O Tires. A Website user may be asked to provide contact information in connection with an inquiry. 



Important Website Terminology

  • Cookies. "Cookies" are small, removable pieces of data that are stored by a user's Internet browser on a user's computer when this Website is accessed that enables us to track and personalize our websites to enhance each user's website experience. For instance, by installing a cookie from one of our websites, we can provide you with storage of items in your shopping cart between visits. Most web browsers allow you to exercise control over cookies installed on your computer. You may erase them, block them or have notifications sent to you when a cookie is stored on your computer. However, if a user's browser refuses the cookie, some of the features and services of this Website may not operate to their fullest or properly.


  • Anonymous Data. We collect "anonymous data" when you visit most pages on this Website. Anonymous data is general information about your contact but does not personally identify you or connect a particular use to you. Your visit does provide us with useful data, but it will not be linked to your personal information, such as your IP (Internet Protocol) address, browser type, operating system, domain name, access times and referring website addresses. Some parts of Big O Tires’ Website use embedded pixel or JavaScript technologies to facilitate your use of the Website and to track general traffic. We use anonymous data to obtain general statistics regarding the use of Big O Tires’ website and its specific web pages and to evaluate how our visitors use and navigate our websites on an aggregate basis. We simply do not link anonymous data, including yours, with any personal data or information.

  • Google Analytics. We use certain tools provided by Google, e.g., Google Analytics, Google AdWords Conversion tracker, and other Google services across our websites that place cookies on a user's browser. These cookies help us personalize the website experience and increase the website's effectiveness for our visitors. These cookies are set and read by Google. To opt out of Google tracking, please visit


  • Google AdWords. We also use Google's AdWords functions and tools, including cookies, to display our offers and services across the web. We place tags on certain browser pages, and then a third party reads these cookies and may serve an ad via a third party's website. We use this tool to help bring you offers we think might interest you based upon your past online choices. You may opt out of this service by visiting the following link:


Children's Online Privacy Protection Act (COPPA)

Big O Tires’ Website is directed to the general public. Consistent with generally accepted good practices, Big O Tires will never knowingly collect any personally identifiable information from users that indicate that they are under the age of thirteen (13).

Your California Privacy Rights

California legislation permits consumers who are California residents to request and obtain from us once a year, free of charge, information about the personal information if any, we disclosed to third parties for direct marketing purposes within the immediately preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information within the immediately preceding calendar year.

If you are a California resident and would like to make such a request, please submit your request in writing to:

Big O Tires

Attn: Franchise Development / Website

4280 Professional Center Drive, Suite 200

Palm Beach Gardens, FL 33410

Outside Links

This Website may contain external offer links to other websites. You should be aware that other websites may have different privacy policies than Big O Tires, and that we cannot control the policies of these other websites. Please note that this Privacy Policy applies solely to the operation of Big O Tires’ Website and the information collected by our Website. While we strongly support the protection of privacy on the Internet, we cannot be responsible for the privacy practices of other websites, the use of information collected by other websites or the content of other websites.

Data Sharing and Disclosures

Big O Tires will not trade, sell, or share the personal information you have submitted to any third party, excluding affiliates companies, without your consent except that the personal information you provide may be used by any of Big O Tires’ affiliated companies or franchisee dealers, or third-party business partners who may need to use such information to help Big O Tires administer certain promotions, provide technical services for the Website, and address a question or concern about our products and services. If you do provide us with your consent, we may also share your personal information with third parties so that they may send you product offers, personalized offers, and tips or ask you for feedback on how to make Big O Tires’ products and programs better for yourself and others.

Big O Tires may be required to disclose personal information to law enforcement, governmental authorities, or third parties if (i) required to do so by law, search warrant, subpoena, court order or other legal process, (ii) requested by law enforcement or other government authorities, or (iii) Big O Tires believes such action is necessary to protect and defend the rights, property or personal safety of Big O Tires and its Website, visitors to the Website and customers of our products and services.

Please note that because a customer information database is considered a business asset, Big O Tires reserves the right to transfer the database in a merger or sale of some or all of its company or in an action for bankruptcy. Your information will continue to be treated in accordance with this Privacy Policy by the acquiring or merged company unless you are notified and provided an opportunity to change your preferences.

Data Sharing and Disclosures

Big O Tires has taken appropriate precautions to protect user information on our Website. When users submit personally identifiable information, Big O Tires takes commercially accepted and recommended steps to protect that information both on- and off-line. Nevertheless, currently no data transmission over the Internet or method of storage - electronic or otherwise - can be guaranteed to be 100% secure. While Big O Tires strives to protect your information, absolute security cannot be guaranteed.

Unsubscribe Option

Our e-mail messages have an "unsubscribe" feature for prior users of our Websites who have become our customers but do not want to be notified about special offers in the future. At any time, users can "reply" back to the e-mail message and type "unsubscribe" in the subject field. We will remove that e-mail address from our e-mail lists. To ensure proper updating of account information, users with more than one e-mail address are asked to include those in any "unsubscribe" request. Users who do not wish to have postal mail information, phone number or ordering information shared with third party organizations, can opt out by: (i) calling us toll-free at 1-800-365-0007; (ii) mail us at Big O Tires International Corporation, Attn: Franchise Development Department / Website, 4280 Professional Center Drive, Suite 200, or (iii) e-mail us at

Updates to this Policy

Big O Tires’ continued commitment to protecting the privacy of your personal information may result in periodic changes to this Privacy Policy. Accordingly, Big O Tires reserves the right to change this Privacy Policy from time to time and will notify its users of any changes by posting such change or updated Privacy Policy on this page. Big O Tires encourages you to review this Privacy Policy periodically for any changes and/or updates.

Contact Us

If at any time you wish to contact Big O Tires with any questions regarding our Privacy Policy or data use, please contact us by (i) calling us toll-free at

1-800-365-0007; (ii)

By Mail:

Attn: Franchise Development Department / Website

4280 Professional Center Drive, Suite 200

Palm Beach Gardens, FL 33431

By email: